Logistic Policy

Logistic Policy Of Proud Cart

Proud Cart ensures 'Hustle Free Shipping' for all it's potential customers.

Proud Cart ensures this by bringing together all the critical elements of the shipment such as the Packaging, Timely Delivery, Order Status Updates and Support from Proud Cart's trusted Logistics Partners.

So once you have placed an order on Proud Cart, be very well rest assured as Proud Cart will look after over everything of yours.

Not only this Proud Cart also does the timely delivery of the order on the utmost priority however, actual delivery depends upon availability of the product with the various merchants, your shipping address, etc.

Proud Cart has collaborated with the top Courier and Logistics Partners in order to assure that you receive your order on time.

Each order from Proud Cart is usually processed within 48 hours and the team updates you at every step, i.e. when the order is placed, processed, shipped, and delivered.

If you have any questions during the process, feel free to reach Proud Cart's customer support.

1.) How do I track my order on Proud Cart? 

- You can easily check the status of your order from your Proud Cart "My Account".

Proud Cart ensures timely communication about your order status via Email / SMS under the following conditions:-

- In case when, your order is confirmed / processed / shipped / delivered.

- In case when, your order shipment is delayed.

2.) How long does it take to deliver the product after it has been dispatched?

- Depends on the various scenarios of merchants & courier partners

3.) How much does Proud Cart charge for shipping the products?

- Depends on the various scenarios of merchants & courier partners.

No Fixed Amount specially on various pin codes.

4.) My order is out for delivery through Proud Cart, but has not reached?

- Keep a track or else contact the relevant person mentioned.

5.) What should I do if my product is delivered at the wrong address?

- Contact Proud Cart's support.

6.) Why is my order yet not delivered within the expected delivery date given?

- Might be there is a issue in lane most probably with the courier partner.

7.) Why have I received partial order through Proud Cart's platform?

- Contact directly to the merchant concern.

8.) Why does delivery time for the same product vary from seller to seller on Proud Cart's platform?

 - Various parameters involved.

9.) Why is the delivery time different for different products on Proud Cart's platform?

- Various parameters involved.

10.) I am unable to track my shipment on Proud Cart. What should I do?

- Contact Proud Cart's support.

11.) Can I change the Shipping Address on Proud Cart?

- YES, not after it is being dispatched. Else contact Proud Cart's support.

12.) Does Proud Cart delivers it services internationally?

 No

13.) What if courier service provider is not providing home delivery?

- Might be there are some pin codes which have own parameters of delivering till the port. 

Still, In Case Of Any Further Queries Feel Free To Contact Proud Cart.